Buy Online in 4 Easy Steps Buying or reserving takes just four easy steps.
Murketts Buying Online
Step 01 Browse Take a look at our vehicle stock to find the ideal car. A team member will be available to assist if you need.
Murketts Buying Online
Step 02 Part-Exchange If you’d like to trade a vehicle in, we’ll send a free, no-obligation valuation directly to your inbox.
Murketts Buying Online
Step 03 Reserve or Quote Choose whether you’d like to reserve your vehicle or obtain a finance quote and apply.
Murketts Buying Online
Step 04 Buy Complete any necessary transactions via our secure payment gateway and we’ll be in touch to arrange collection or delivery.

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I want to buy online but have some queries?

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Our sales team will be happy to answer any questions you have about your chosen vehicle or the buy online process.

I would like to amend or cancel my order

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To amend an order that has been placed, please get in touch with our sales team, who will be happy to make the required changes.

To cancel an order, please contact us for help in the first instance. Alternatively, you can visit our Terms & Conditions page for more information.

How secure is your online deposit process?

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Transactions are completed via our secure payment platform, which uses encryption software to protect your details. We don’t store your data.

Can I amend my delivery and collection day after I have placed my order?

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Our sales team can review your delivery or collection date with you should you wish to change it.

Finance

How do I get my finance settlement?

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Speak to our sales team to obtain your settlement figure or discuss vehicle finance. We provide a discreet service you can trust.

I have some questions regarding financing my purchase. Who should I speak to?

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Our sales advisors can assist with any questions you have relating to finance. We pride ourselves on providing a confidential service you can rely on.

Part Exchange

Can I use my part-exchange as my deposit for my car purchase?

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Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to Your part-exchange can be used as a deposit for your car purchase so long as there’s no outstanding finance on it. If there is, this will need to be settled first. Our sales team can help with that.

What happens if my part-exchange is worth more than the car I want to purchase?

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As long as there’s no outstanding finance attached to the part-exchange vehicle, we’ll refund the difference once you’ve collected your new car.

Is the valuation you give me for my part-exchange guaranteed?

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Your online vehicle valuation is subject to a visual inspection by a member of our team, but the value given following a visual inspection is guaranteed.

Can I remove my part-exchange from my order at any time?

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Yes – feel free to remove a part-exchange from your order at any time before the vehicle handover. Please note, however, that this may affect your quotation if the vehicle was being used towards a deposit.

Can I part-exchange two vehicles as part of my order?

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We are happy to accept two vehicles in part-exchange, as long as both are owned by you, or you have permission from the owner to use them.

Free & Fast Online Valuation When selling or part-exchanging, it is essential to know what your vehicle is worth in order to get the best price.